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Privacy Policy and Cookie Management

This Privacy Policy describes how JCL Vacances collects, uses and protects the personal data of users of the website location-gites-dordogne.com, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable data protection laws.

Data Collected

Contact Form

JCL Vacances may collect the following information:

  • First and last name
  • Postal address
  • Email address
  • Telephone number
  • Messages and any information voluntarily provided

Comments

When you leave a comment, the following data may be collected:

  • Information entered in the comment form
  • IP address
  • Browser user agent string
  • Gravatar verification data (if applicable)

Embedded Content (YouTube, Instagram, etc.)

These services may collect data about you as if you were visiting their websites directly.

Cookies & Analytics

See the dedicated section below (“Cookie Policy”).

Data Controller

The data controller is JCL Vacances.

JCL Vacances maintains an internal record of processing activities and implements appropriate security measures to protect the personal data collected.

Access to Data

Your data may be accessed by:

  • authorised personnel of JCL Vacances
  • technical service providers (maintenance, hosting services) bound by confidentiality obligations
  • administrative or judicial authorities where required by law

JCL Vacances does not sell personal data to third parties.

Purposes of Processing

JCL Vacances processes personal data in order to:

  • respond to enquiries submitted through the contact form
  • provide customer support
  • send information or newsletters (where consent has been given)
  • manage website comments
  • improve the website through analytics and statistics
  • comply with legal obligations

Data Retention Periods

  • Contact data: 3 years after the last communication
  • Comment-related data: for the duration of publication
  • Cookies: up to 13 months
  • Anonymised statistics: retained indefinitely

User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to object
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to provide instructions regarding your personal data after your death

Exercising Your Rights

You may exercise your rights:

  • By post: by sending a letter to the address provided on the Contact page
  • By email: by sending an email to the address provided on the Contact page

JCL Vacances may request proof of identity in order to process your request.
If you believe your rights have not been respected, you may lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr

Cookie Policy

The website location-gites-dordogne.com uses cookies to ensure proper functionality and to measure website traffic and performance.

Definition

A cookie is a small file stored on your device. It does not directly identify you as an individual.

Types of Cookies Used

Technical Cookies (Required)

  • Ensure the proper functioning of the website
  • Do not require user consent

Analytics Cookies (Google Analytics 4)

JCL Vacances uses Google Analytics 4 (GA4) to measure website traffic and analyse visitor behaviour.
GA4 uses cookies or similar technologies to collect anonymised information, including:

  • pages visited
  • device type
  • duration of visits
  • interactions with website content

GA4 does not store IP addresses in a readable format (they are anonymised before processing).
No personally identifiable information is transmitted to Google.
These cookies are only placed after you have provided explicit consent through the cookie banner.
You may withdraw your consent at any time through the “Cookie Settings” section.

Third-Party Cookies (YouTube, Social Networks, etc.)

  • Set when you view externally hosted content
  • Subject to prior consent

Consent

During your first visit, a cookie consent banner allows you to:

  • Accept
  • Reject
  • Customise your preferences

You may modify your choices at any time through the “Cookie Settings” section.

Retention Periods

  • Technical cookies: limited to the duration necessary for website functionality
  • Analytics cookies: up to 13 months
  • Consent preferences: 6 months

Managing Cookies Through Your Browser

You can also configure your browser (Chrome, Firefox, Safari, etc.) to block or delete cookies.