Terms and Conditions

Terms & Conditions – Exclusive Hire of the Estate

Preamble

Le Hameau du Jardin Fleuri is a holiday estate comprising 10 independent cottages, shared facilities, a reception hall, a fully equipped kitchen, a swimming pool, a hot tub and outdoor spaces.

Exclusive hire of the estate is intended for family gatherings, reunions, birthdays, intimate weddings, corporate seminars, business meetings, training courses, wellness retreats, association events, classic car clubs, motorcycle clubs and any other event approved by the owner.

Any reservation implies full and unconditional acceptance of these Terms and Conditions.

Article 1 – Booking

A booking becomes final upon:

• Signature of the rental agreement.
• Payment of a deposit equal to 30% of the total booking amount.
• Confirmation of the booking by the owner.

The owner reserves the right to refuse any booking whose purpose is incompatible with the peaceful enjoyment of the estate or applicable regulations.

Article 2 – Payment

Payments shall be made according to the following schedule:

• 30% upon booking.
• 40% payable 90 days before arrival.
• Balance payable 30 days before arrival.

Any booking made less than 30 days before arrival must be paid in full upon signing the agreement.

In the event of late payment, the owner may cancel the booking after formal notice has remained unanswered.

Article 3 – Security Deposit

A security deposit of €2,000 is required for exclusive hire of the entire estate.

This deposit covers, in particular:

• Damage to accommodation units.
• Damage to shared facilities.
• Damage to leisure equipment.
• Costs of restoring the property.
• Exceptional cleaning costs.
• Exceeding the agreed occupancy limit.

The security deposit will be refunded within a maximum of 15 days after departure, subject to the absence of damage or outstanding charges.

Article 4 – Occupancy Limits

The maximum occupancy of the estate is limited to the number specified in the rental agreement.

The number of participants declared at the time of booking may not be exceeded without the owner’s prior written consent.

For safety and insurance reasons, undeclared guests may result in:

• Additional charges.
• Immediate termination of the agreement without refund.

Article 5 – Cancellation by the Client

All cancellations must be made in writing.

The following cancellation charges apply:

• More than 180 days before arrival: refund of sums paid, less a €250 administration fee.
• Between 180 and 90 days before arrival: the deposit remains non-refundable.
• Between 89 and 30 days before arrival: 70% of the total booking amount is payable.
• Less than 30 days before arrival: 100% of the booking amount remains payable.

Clients are strongly advised to take out cancellation insurance.

Article 6 – Cancellation by the Owner

In the event of force majeure, natural disaster, serious damage to the property or any circumstance preventing operation of the estate, all sums paid will be refunded in full.

No additional compensation may be claimed.

Article 7 – Check-In and Check-Out

Unless otherwise agreed:

• Check-in from 4:00 pm.
• Check-out before 12:00 noon.

Any arrival or departure outside these times must be approved in advance by the owner.

Article 8 – Use of the Estate

The estate is rented as a welcoming and family-friendly venue where guests are expected to respect both the property and its natural surroundings.

Guests agree to:

• Respect buildings, facilities and landscaped areas.
• Comply with all safety instructions.
• Ensure appropriate behaviour from their guests.
• Follow hygiene and safety rules around the swimming pool and hot tub.
• Not move furniture without prior permission.

Article 9 – Swimming Pool and Hot Tub

Use of the swimming pool and hot tub is entirely at the users’ own risk.

Children must remain under the constant supervision of a responsible adult.

The owner shall not be held liable for accidents resulting from improper use or inadequate supervision.

Article 10 – Private and Corporate Events

All events must be declared at the time of booking.

The following events may be authorised subject to prior approval:

• Birthday celebrations.
• Family reunions.
• Family gatherings.
• Intimate weddings.
• Corporate seminars.
• Training courses.
• Workshops and retreats.
• Classic car clubs.
• Motorcycle clubs.
• Associations and non-profit organisations.

Any commercial activity open to the public requires specific written authorisation from the owner.

Article 11 – Music and Respect for Neighbours

Le Hameau du Jardin Fleuri is located in a preserved natural environment.

Guests agree to minimise noise disturbance.

From 11:00 pm onwards:

• Outdoor music must be reduced or discontinued.
• Noisy outdoor gatherings must be kept to a minimum.

The owner reserves the right to require the immediate cessation of any excessive disturbance.

Article 12 – Liability

The owner accepts no liability for:

• Theft.
• Loss of personal belongings.
• Damage to vehicles.
• Accidents resulting from improper use of facilities or equipment.

Parking areas are used entirely at vehicle owners’ own risk.

Article 13 – Insurance

The signatory of the agreement confirms that they hold valid public liability insurance.

For corporate, professional or association events, proof of insurance may be requested prior to arrival.

Article 14 – Pets

Pets are accepted subject to prior approval and an additional charge of €8 per day per pet. A maximum of one pet per cottage is permitted.

The presence of pets must be declared at the time of booking.

Pet owners remain fully responsible for any damage or disturbance caused by their animals.

Article 15 – Image Rights

The client authorises the owner to use photographs of the estate’s outdoor spaces or facilities taken during the event, provided that no participant can be personally identified without their prior consent.

Article 16 – Disputes

These Terms and Conditions are governed by French law.

In the event of a dispute, the parties agree to seek an amicable resolution before initiating legal proceedings.

Failing such agreement, jurisdiction shall lie with the courts having authority over the registered office of JCL VACANCES SAS.

Article 17 – Binding Nature of the Booking

As exclusive hire prevents the estate from being rented to other clients during the reserved period, any booking of Le Hameau du Jardin Fleuri grants exclusive use of the entire estate for the agreed dates.

The client acknowledges that the booking becomes final and binding upon signature of the agreement and payment of the deposit, subject only to the cancellation provisions set out in these Terms and Conditions.

The absence of a statutory cooling-off period, as provided for by Article L221-28 of the French Consumer Code, expressly applies to exclusive hire of the estate and to all additional services booked for specific dates.

Article 18 – Consumer Mediation

In accordance with Articles L611-1 and following of the French Consumer Code, clients have the right to use a consumer mediation service free of charge in order to seek an amicable resolution of any dispute with JCL VACANCES SAS.

After first submitting a written complaint to JCL VACANCES SAS and in the absence of a satisfactory response within two months, the client may refer the matter to the appointed mediator.

The appointed mediator is:

Professional Mediation Society
Consumer Mediator
Alteritae
5 Rue Salvaing
12000 Rodez
France
www.mediateur-consommateur-smp.fr

A Word from the Owners

At Le Hameau du Jardin Fleuri, we have created a place where families, friends, associations and professionals can come together in an authentic, welcoming and friendly environment. Thank you for helping us preserve the spirit of our estate through your respect for both the property and the people who enjoy it.

Jean-Charles & Laurence
Le Hameau du Jardin Fleuri – Bosset, Dordogne, France